Information on this site is general. It is not medical advice, reading it does not make us your practitioner, and no result is guaranteed — here is what that means, and what to do if something is wrong.
This document was drafted for Rose Beauty Clinic as a working starting point. No lawyer has reviewed, amended or approved it, and it is published here so it can be read and marked up — not because it is settled. It is not legal advice to you, and it is not yet a reliable statement of the clinic’s legal position.
Before anyone relies on it, the clinic’s own counsel must review it and confirm every factual claim in it against how the clinic actually operates — its vendors, its retention schedule, its fees and its insurance. The clinical guidance in § 1 should also be reviewed by the clinic's supervising physician, not only by counsel.
Everything published on this website — treatment pages, the Journal, frequently asked questions, aftercare summaries, prices, and anything we post on social media — is general information about the treatments we offer. It is written to help you understand what a treatment is and to prepare for a conversation with a practitioner.
It is not medical advice, a diagnosis, a prescription, or a recommendation that any particular treatment is right for you. It is not a substitute for an assessment by a qualified health professional who has taken your history and examined you.
No page here has been written with you in mind, because we do not know your medical history, your medication, your allergies, your skin or what you have had done before. Only a consultation can supply that.
Reading this website, downloading something from it, subscribing to the Journal, messaging us on social media, or filling in an enquiry form does not create a practitioner-patient relationship between you and Rose Beauty Clinic or any of its practitioners.
That relationship begins when you attend a consultation, we take your history, a practitioner assesses you, and you and that practitioner agree a plan and sign a consent form. Until then we owe you courtesy and honesty, but we are not your treating clinician and we cannot advise you as one.
Results differ between people, and they differ between two appointments for the same person. Outcome depends on anatomy, skin quality, age, hormones, medication, healing, lifestyle, sun exposure, how much product is appropriate, and how closely aftercare is followed. None of those are constant.
Before-and-after photographs on this site show one person’s course of treatment, published with their written consent. They are unretouched and are not a prediction of your result. We do not change lighting, pose or expression between the two frames to flatter the outcome, and where a photograph has been cropped or standardised we say so beside it.
Reviews and testimonials describe one person’s experience. They are not evidence that a treatment will suit you, and they are never paid for or given in exchange for a discount.
Photograph consent — how it is taken, and how it is withdrawn — is set out in § 7 of our privacy policy.
The injectable and energy-based treatments described on this site are medical procedures. In Ontario they are performed by regulated health professionals, within their scope of practice, under physician supervision, and — where the product is a prescription drug — on the authority of a prescriber who has assessed you.
Nothing on this site means a treatment is available to you. Every treatment is decided at consultation, after a medical history and an examination, and a practitioner may decline it — on the day, after you have arrived — if it is not safe or not likely to help.
Being able to book a slot online is not a clinical decision. The booking system checks the diary, not your suitability.
The eligibility and screening terms are in § 7 of our terms of service, including what happens to your deposit if we decline on medical grounds. In short: you get it back.
Do not delay seeking advice from your family doctor, a specialist, or an emergency department because of something you read here. Do not stop or change a prescribed medication on the strength of a page on an aesthetic clinic’s website.
If a mole, a lesion, a rash, a lump, persistent pain or a change in your skin is worrying you, see a physician about it. An aesthetic consultation is not a skin-cancer screening and must never be substituted for one.
If we see something during a consultation that should be looked at by someone else, we will tell you and, with your consent, write to your family doctor. We would rather send you away than treat over the top of something undiagnosed.
Tell us early. Most things that go slightly wrong after an aesthetic treatment are straightforward to manage in the first days and harder afterwards, and none of them are an imposition on us.
You can report a suspected adverse reaction to a health product directly to Health Canada’s Canada Vigilance Program on 1-866-234-2345, or online, whether or not you tell us. We also report serious reactions ourselves where we are required to. Reporting to Health Canada does not replace being seen — do both.
Where the Journal or a treatment page cites research, we name the source and we try to represent it fairly, including where the evidence is weak or mixed. Evidence moves; a page written last year may not reflect what is known now, and the date on an article is the date it was accurate to.
Links to other organisations’ websites are provided for convenience. We do not control them, we do not endorse everything on them, and we are not responsible for their content or their accuracy.
If you think something we have published is wrong or out of date, tell us. We will check it and correct it, and we will date the correction rather than quietly editing the page.
For a clinical concern, phone the clinic rather than emailing — it reaches a practitioner the same day. Email is right for a question about this page, or to tell us something we have published is wrong.