In their words.

I went in expecting to be talked into a package and left with a skincare recommendation and no treatment booked. Narges told me straight out that what I was asking for would not fix what was bothering me. I came back three months later and have been going ever since.

Third clinic, first time anyone explained why my melasma kept coming back. Maryam was blunt about it being a long game and about the sunscreen. Nine months in and it is the calmest my skin has been in years.

Leila patch tested me and used a different wavelength than the place I went to before, which had left marks on my chin. Eight sessions later and no pigmentation issues at all. She explained the reasoning every step of the way.

Very natural result. I was worried about looking frozen and I genuinely do not. My sister could not work out what was different. Two-week review appointment was included and they adjusted one side slightly.

Bruised more than I expected after filler and messaged them on a Sunday feeling anxious. Got a call back within the hour and a photo review. It was a normal bruise and it settled by day nine, but being taken seriously mattered a lot.

Booked online at eleven at night, got a confirmation immediately and a reminder the day before. Small thing, but every other clinic I have used made me phone during work hours.

The microneedling course did what they said it would, which was soften the scarring rather than remove it. I appreciated being told that at the start instead of after I had paid for four sessions.

Clean, quiet, and nobody upsells you in the treatment room. The consultation was thorough enough that it felt like a medical appointment, which is what I wanted.

Only reason this is four stars is that parking around Bay and Bloor is a nightmare and I was late twice. They were gracious about it both times. The treatment itself has been excellent.

I asked for something they would not do and they explained why for about ten minutes rather than just refusing. I went away annoyed and came back six months later because they were right.

Sculptra takes patience and they were honest about that. Nothing to see for two months, then people slowly started asking if I had been on holiday. Worth the wait.

Good experience overall. The results were a little more subtle than I had hoped for on the first round, but they had told me that was likely and the review appointment sorted it out.